Forums - Click realtime and the profiler quit unexpectedly

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Click realtime and the profiler quit unexpectedly
huangjn95
Join Date: 18 Jun 18
Posts: 2
Posted: Mon, 2018-06-18 10:07

Every time l clik realtime, the software quit. 

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BenM
Join Date: 12 May 16
Posts: 29
Posted: Mon, 2018-06-18 15:57

I'm sorry it is not working well for you.  Do you mean that Snapdragon Profiler crashes whenever you select the Realtime Tab after you've connected to your device?

Are you able to provide some additional information, such as version of SDP / Operating System running SDP / device you are connecting to, OS version running on your device, any additional crash logs, etc.

Thanks,

Ben

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huangjn95
Join Date: 18 Jun 18
Posts: 2
Posted: Tue, 2018-06-19 01:47

Yes. I can connect to the device. But every time I click realtime, the software just quit without any information.

I use Win8 operating system to cannecting to XIAOMI8 (snapdragon 845, android8.1).

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eshaw Moderator
Join Date: 12 May 16
Location: San Diego
Posts: 133
Posted: Tue, 2018-06-19 09:44

Are you able to use any of the other profiling modes (trace, snapshot, etc.)?

Eric

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