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Profiler crashes a few seconds after connecting to a device
werwer
Join Date: 11 Mar 14
Posts: 1
Posted: Fri, 2016-08-26 16:58
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The profiler crashes a few seconds after connecting to my device. 

My system info:

Device: Xperia Z5 with Android 6.0.1

PC: Windows 10 X64 with latest updates this is what I get: http://i.imgur.com/9PBRRC9.png

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Re: Profiler crashes a few seconds after connecting to a device
eshaw Moderator
Join Date: 12 May 16
Location: San Diego
Posts: 142
Posted: Wed, 2016-08-31 13:44
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Hi werwer,

We have tested your configuration and are unable to reproduce any issue. Could you give any more details about your situation? Are you doing anything with Profiler before it crashes? Do you have any apps running on your device?

Also, could you look in the Windows Event Viewer under Windows Logs -> Application and see if there is any additional error information for Snapdragon Profiler there?

Thanks.

Eric

 

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Re: Profiler crashes a few seconds after connecting to a device
haldi4803
Join Date: 3 Dec 12
Posts: 19
Posted: Thu, 2016-09-22 12:34
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Hi,

 

I have the same issue.

The thing is it doesn't happen straight away. First it runs fine for a while, and then *puff* crashes and crashes again on every new start. Except you reboot windows.

 

Seems like there is an issue with .NET runtime.

Quote:
Anwendung: SnapdragonProfiler.exe Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: System.FormatException bei Sdp.OptionColor.Parse(System.String) bei Sdp.OptionsViewController.AddOptionPropertyDescriptor(UInt32, System.String) bei Sdp.OptionsViewController.connectionEvents_OptionAdded(System.Object, Sdp.OptionEventArgs) bei System.EventHandler`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Invoke(System.Object, System.__Canon) bei Sdp.EventsManager.Raise[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.EventHandler`1<System.__Canon>, System.Object, System.__Canon) bei Sdp.InternalClientDelegate.OnOptionAdded(UInt32, UInt32) bei ClientDelegate.SwigDirectorOnOptionAdded(UInt32, UInt32)

 

Here are the Logs:

https://drive.google.com/open?id=0BwqG3liwGXQHU0NwN1pXano0bDA

 

From the Windows Log and the ErrorLogs_1033.MTA which i found at documents/SnapdragonProfiler/LocaleMetaData

 

 

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Re: Profiler crashes a few seconds after connecting to a device
eshaw Moderator
Join Date: 12 May 16
Location: San Diego
Posts: 142
Posted: Mon, 2016-09-26 13:55
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Haldi,

Thank you for including the logs, that helps us debug the problem.

When you see the crash, are you starting an application on your device?

Thanks.

Eric

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Re: Profiler crashes a few seconds after connecting to a device
haldi4803
Join Date: 3 Dec 12
Posts: 19
Posted: Tue, 2016-09-27 04:33
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You mean something different than Snapdragon profiler?

No. But i can't give any guarantees that not flash is doing an update, windows defender starts doing something or whatever windows likes to do.

But the fact that it crashes 10/10 times in a row after the first crash,and mostly pretty fast after the tool startet, indicates that this might not be the reason.

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Re: Profiler crashes a few seconds after connecting to a device
eshaw Moderator
Join Date: 12 May 16
Location: San Diego
Posts: 142
Posted: Tue, 2016-09-27 14:25
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I was referring to applications running on your target device, not your PC.

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