Forums - SnapdragonProfiler can not work on win7

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SnapdragonProfiler can not work on win7
jingbin.yan
Join Date: 28 Sep 15
Posts: 1
Posted: Tue, 2015-09-29 21:02

Hi,

    I install the latest Snapdragon Profiler(1.1), but it can not startup on my win7. It will close directly when I run this software.

    ADB, .net framework, Java and GTK# is already installed on my PC. Is there any other software required for Snapdragon Profiler?

    Can you help to find out the reason for this issue?

Thanks

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ToolsPM
Join Date: 15 Feb 13
Posts: 393
Posted: Wed, 2015-09-30 08:17

Sorry to hear that you're having problems. We'll be happy to assist you. 

1. Can you confirm that you have these versions of .NET and GTK? Newer versions may exist that we haven't tested with. 

 

2. Is there a device connected when the software crashes? 

I'm sure our engineers will have additional questions or suggestions for you, but I wanted to see if any of this helps first. 

- Rick

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