Forums - Downloads not working

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Downloads not working
thirteen
Join Date: 27 Oct 18
Posts: 2
Posted: Fri, 2021-03-12 01:02
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I am trying to download SNPE SDK from https://developer.qualcomm.com/downloads/qualcomm-neural-processing-sdk-....

I get the prodcut kit license agreement page but I'm unable to download the SDK even after accepting the legal agreement.

When I check the checkbox and click on accept, the same page keeps on loading. I've tried using both Chrome and Edge browsers and also tried in Incognito mode. I'm seeing the same behaviour for other download links (e.g. Hexagon SDK).

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Re: Downloads not working
jddennis
Join Date: 27 May 15
Posts: 246
Posted: Fri, 2021-03-12 08:07
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This is a known bug that has impacted a small number of users. The good news is there is a relatively easy fix, but I'll need to work through IT to make that happen. So it may take a few days for the correction to take effect. Thank you for your patience.
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Re: Downloads not working
jddennis
Join Date: 27 May 15
Posts: 246
Posted: Tue, 2021-03-16 08:15
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Did you receive the email asking you to reset your password? Want to make sure you saw that and if it is working for you. Add a comment here to let me know.
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Re: Downloads not working
thirteen
Join Date: 27 Oct 18
Posts: 2
Posted: Wed, 2021-03-17 09:59
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Hi jddennis. Yes I did receive the email. Also, I was able to download the SNPE SDK. The terms and conditions are showing now when I try to download.

Thank you for your help.

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