Forums - Driver Crashing Windows 10

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Driver Crashing Windows 10
ibraheemalayan
Join Date: 7 Feb 23
Posts: 2
Posted: Tue, 2023-02-07 11:06

I got a Laptop (Vostro 15 3000) from a friend with blue screen error (IRQL_NOT_LESS_OR_EQUAL) at boot, after some debuggin it turned out that when disabling the "Qualcomm QCA9377 802.11ac Wireless Adapter" device in the Windows device manager, the computer boots normally.

The device driver is updated to the latest version ( 12.0.0.1118 ) and windws 21H2 (OS Build 19044.2364)

I'd like to ask what if there are any log files or system dumps I can refer to or upload here to debug the issue in depth. Or is it possibly a hardware issue.

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ibraheemalayan
Join Date: 7 Feb 23
Posts: 2
Posted: Wed, 2023-02-08 02:11

Updated to windows 11 and now its working fine.

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