Forums - snapdragon profiler stop working while connecting

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snapdragon profiler stop working while connecting
y386878
Join Date: 22 Sep 16
Posts: 1
Posted: Wed, 2016-11-02 00:36

Hi

I'm running the Snapdragon Profiler on Windows 7. the adb path set is OK. and it can find my cellphone. but when I click on connect, the snapdragon profiler(1.5.2) stop working. I tried nexus 5(root), nexus 6p and samsung s7 edge for the same results. 

Any thoughts? Thanks in advance.

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BenM
Join Date: 12 May 16
Posts: 29
Posted: Wed, 2016-11-02 08:37

What version of adb are you using?

-Ben

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ToolsPM
Join Date: 15 Feb 13
Posts: 386
Posted: Wed, 2016-11-02 08:46

I'm sorry to hear that you are having problems connecting. As Ben mentioned, most of the time problems like this are caused by running an older version of ADB. You need 1.0.32 or later. 

Please also confirm that all of your devices are running Android 5.x or later.  

Although this isn't a connection-related issue. It's worth mentioning that Snapdragon Capture mode requires a mobile device with a Qualcomm Snapdragon 805, (or later) processor. 

 

Other Requirements

Hardware

- PC running Microsoft Windows 7, 8.x, or 10

- Mac running OS X 10.10 (Yosemite) or later

- PC running Ubuntu Linux 14.04 (Trusty Tahr) or later Software

Windows PC

- Android Debug Bridge (ADB) 1.0.32 or later.

- GTK# 2.12.25 for .NET

- Microsoft .NET Framework 4.5

Mac OS X

- Android Debug Bridge (ADB) 1.0.32 or later

- Latest Mono Framework at http://www.mono-project.com/download/#download-mac

Linux Ubuntu

- Android Debug Bridge (ADB) 1.0.32 or later

- Latest Mono Framework at http://www.mono-project.com/download/#download-lin

- Latest libc++ C++ Runtime

- Java JRE 1.7.0_79 or later

More details in the User Guide and Quick Start Guide

- Rick

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eshaw Moderator
Join Date: 12 May 16
Location: San Diego
Posts: 142
Posted: Wed, 2016-11-02 10:08

I also recommend downloading the latest version of Snapdragon Profiler (1.5.4), as we've fixed some connection issues since 1.5.2.

Eric

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frederic.mizac
Join Date: 8 Nov 16
Posts: 1
Posted: Tue, 2016-11-08 06:07

Hello,

 

I had exactly the same issue, to fix it, I had to change my regional settings to be English (United.States) instead of my regular French (France) settings.

By doing so, all the string to numerical conversion are working without generating a System.FormatException

 

Hope this helps,

 

Fred Mizac

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