Forums - Snapdragon Profiler MAC crashes when connecting to device

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Snapdragon Profiler MAC crashes when connecting to device
thomas5
Join Date: 20 Oct 15
Posts: 2
Posted: Tue, 2015-10-20 04:51

When I launch Snapdragon Profiler and connect it to a Snapdragon 810 development kit board, it crashes with the following trace: http://pastebin.com/g7JJJmxN

I am using version 1.1 on the profiler. Thanks for any help!

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khawkins Moderator
Join Date: 29 Nov 12
Location: San Diego, CA
Posts: 62
Posted: Tue, 2015-10-20 13:19

Hi,

Version 1.2 just went online. Can you try that?

We also have this bug reported internally, but we've been having trouble reproducing with 1.2 since addressing some other related bugs in that release. Your log is definitely useful though and much appreciated.

Please report back if you continue to see the problem with 1.2.

Kevin

 

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thomas5
Join Date: 20 Oct 15
Posts: 2
Posted: Wed, 2015-10-21 01:30

Thanks for your quick reply, same thing is happening with 1.2, stacktrace is here: http://pastebin.com/HXCXEhWk

We have a custom android distribution on the board so that might be the source of the problem, I can pm you details if needed.

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khawkins Moderator
Join Date: 29 Nov 12
Location: San Diego, CA
Posts: 62
Posted: Wed, 2015-10-21 15:35

This looks like a client-side crash, so I don't think it's the custom distribution. We have some engineers taking a look, and if it's what we think it is a fix should be in the next planned release (~2 weeks).

Kevin

 

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