Forums - Group call - Get Service List not working

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Group call - Get Service List not working
sashwatkumar.p
Join Date: 14 Nov 17
Posts: 9
Posted: Tue, 2017-11-14 07:57

Hi , I have downloaded the latest SDK and is trying to test the "Group Call - Get Service List App feature" but with no success. When i click on "Group Call - Get Service List App feature" the last thing which gets displayed in UI is "initGroupCallModule". In logs i see ,

 E/MSDC_API_MSDCTransportManager: getCurrentActiveController: 325: getCurrentActiveController: No active controllers are available for controller Id :null

 E/MSDC_API_MSDCTransportManager: initModule: 229: initModule: Active controller is invalid. Request cannot be completed for module: GROUP_CALL
 
Can you help me in testing this group call feature successfully? 
 
Thanks
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AnkitK Moderator
Join Date: 20 Aug 14
Posts: 61
Posted: Tue, 2017-11-14 13:05

Dear Customer,

    Please share the details of your setup and the network you are testing in.

Please share the logs. If possible please a Service Request (SR) in the Qualcomm Technologies, Inc. (QTI) Salesforce tool (https://support.cdmatech.com/).

 

Thanks

Ankit

 

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sashwatkumar.p
Join Date: 14 Nov 17
Posts: 9
Posted: Tue, 2017-11-14 22:00

The devices on which i am testing are having QC chipset and other services like Stream - Get Service List are working fine. In order to test Group call - Get Service List , do i need to setup any specific environment? If yes , can you briefly explain about it? I am using 2 devices which are connected to same wifi network. Kindly find the logs below.

11-15 11:27:42.643 12693-12693/com.qualcomm.msdc_api_examples D/LauncherActivity: copy File: groupcall_service_list_stub_config.xml to /storage/emulated/0/msdc_api/stub_config.xml
                                                                                  
                                                                                  --------- beginning of system
11-15 11:27:42.692 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: OnCreate()
11-15 11:27:42.692 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: init()
11-15 11:27:42.692 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: initializeMSDC()
11-15 11:27:42.694 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManager: getInstance: 20: MSDCAppManager  getInstance 
11-15 11:27:42.694 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.694 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB:  initializeMSDC 
11-15 11:27:42.695 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: setMSDCTerminated: 1409: setMSDCTerminated : false
11-15 11:27:42.695 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: initializeStub Loading
11-15 11:27:42.698 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: parseConfigFile  
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: name is service
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: name is gcGroupInfoDetails
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: processGroupCallServiceDetails
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is currentGroupName
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList []
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupInfo
11-15 11:27:42.700 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupName
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: GroupName: emergency
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList []
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupSAIList
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: grpinfo.grpSAIList is [1, 2]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList [com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@d580dff]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList [com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@d580dff]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupInfo
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupName
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: GroupName: normal
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList [com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@d580dff]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: CONFIG: processGroupInfo name is GroupSAIList
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: grpinfo.grpSAIList is [3]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList [com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@d580dff, com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@4fbd7cc]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: theConfig.configGroupInfoList [com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@d580dff, com.qualcomm.msdc.ConfigParser$StubConfig$configGroupInfo@4fbd7cc]
11-15 11:27:42.701 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: file closed 
11-15 11:27:42.705 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.706 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: cancelmsdcErrorWarningTimer: 391: cancelnwServiceErrorWarningTimer 
11-15 11:27:42.706 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.707 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManager: getInstance: 20: MSDCAppManager  getInstance 
11-15 11:27:42.708 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.708 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: addMSDCEventListener: 449: MSDCAppManager addMSDCEventListener: com.qualcomm.msdc_api_examples.view.GroupCallServiceListActivity
11-15 11:27:42.709 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCControllerEventDispatcher: addMSDCEventListener: 89: MSDCControllerEventDispatcher addMSDCEventListener
11-15 11:27:42.709 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManager: getInstance: 20: MSDCAppManager  getInstance 
11-15 11:27:42.710 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.711 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getGroupCallController: 303: MSDCAppManager getGroupCallController()
11-15 11:27:42.711 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCGroupCallController: getInstance: 38: MSDCGroupCallController getInstance
11-15 11:27:42.712 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.712 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManager: getInstance: 20: MSDCAppManager  getInstance 
11-15 11:27:42.713 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:42.714 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCGroupCallController: addGroupCallEventListener: 126: IMSDCGroupCallControllerEventListener addGroupCallEventListener: com.qualcomm.msdc_api_examples.view.GroupCallServiceListActivity
11-15 11:27:42.714 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCControllerEventDispatcher: addGroupCallEventListener: 137: MSDCControllerEventDispatcher addFileDeliveryEventListener
11-15 11:27:42.714 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: readGroupCallServiceConfigFile
11-15 11:27:42.714 12693-12693/com.qualcomm.msdc_api_examples I/GroupCallUtils: readConfigFile
11-15 11:27:42.725 12693-12693/com.qualcomm.msdc_api_examples I/GroupCallUtils: Gc Service 01 : com.qualcomm.msdc.object.GroupCallService@ec33a15
11-15 11:27:42.725 12693-12693/com.qualcomm.msdc_api_examples I/GroupCallUtils: Gc Service 11 : com.qualcomm.msdc.object.GroupCallService@610512a
11-15 11:27:42.726 12693-12693/com.qualcomm.msdc_api_examples I/GroupCallUtils: Gc Service 21 : com.qualcomm.msdc.object.GroupCallService@e298b1b
11-15 11:27:42.726 12693-12693/com.qualcomm.msdc_api_examples I/GroupCallUtils: Gc Service 31 : com.qualcomm.msdc.object.GroupCallService@1f4a4b8
11-15 11:27:43.706 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: Timer set off
11-15 11:27:43.706 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_STUB: Timer set off with message 
11-15 11:27:43.708 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:43.708 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_STUB: setupNotification action is 303 Service Id is 0 Time as Key = 1
11-15 11:27:43.709 12693-12693/com.qualcomm.msdc_api_examples D/MSDC_API_MSDCControllerEventDispatcher: initializeMSDCConfirmation: 333:  MSDCControllerEventDispatcher initializeMSDCConfirmation w SUCCESS 
11-15 11:27:43.709 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: initializeMSDCConfirmation SUCCESS
11-15 11:27:43.714 12693-12693/com.qualcomm.msdc_api_examples D/GroupCallServiceListActivity: initGroupCallModule
11-15 11:27:43.717 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCGroupCallController: initializeGroupCallService: 47: initializeGroupCallService
11-15 11:27:43.719 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:43.720 12693-12693/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCRequestQueue: add: 137: CommunicateToMSDC thread start() called
11-15 11:27:43.724 12693-12884/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:43.725 12693-12884/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: isMSDCTerminated: 1404: isMSDCTerminated : false
11-15 11:27:43.728 12693-12884/com.qualcomm.msdc_api_examples D/MSDC_API_MSDCTransportManager: initGroupCall: 206: initGroupCall: Received initialization request.
11-15 11:27:43.731 12693-12884/com.qualcomm.msdc_api_examples D/MSDC_API_MSDCTransportManager: initModule: 226: initModule: Received initialization request for module: GROUP_CALL
11-15 11:27:43.732 12693-12884/com.qualcomm.msdc_api_examples E/MSDC_API_MSDCTransportManager: getCurrentActiveController: 325: getCurrentActiveController: No active controllers are available for controller Id :null
11-15 11:27:43.733 12693-12884/com.qualcomm.msdc_api_examples E/MSDC_API_MSDCTransportManager: initModule: 229: initModule: Active controller is invalid. Request cannot be completed for module: GROUP_CALL
11-15 11:27:43.734 12693-12884/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: getAppManagerImpInstance: 503: MSDCAppManagerImpl  getAppManagerImpInstance 
11-15 11:27:43.735 12693-12884/com.qualcomm.msdc_api_examples I/MSDC_API_MSDCAppManagerImpl: isMSDCTerminated: 1404: isMSDCTerminated : false
 
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AnkitK Moderator
Join Date: 20 Aug 14
Posts: 61
Posted: Thu, 2017-11-16 11:36

Dear Customer,

 I have identified the issue at our end. I will have the updated SDK uploaded by End of Day 11/17/2017.

 

Thanks

Ankit

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AnkitK Moderator
Join Date: 20 Aug 14
Posts: 61
Posted: Thu, 2017-11-16 11:36

Dear Customer,

 I have identified the issue at our end. I will have the updated SDK uploaded by End of Day 11/17/2017.

 

Thanks

Ankit

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sashwatkumar.p
Join Date: 14 Nov 17
Posts: 9
Posted: Mon, 2017-11-20 21:31

Hi, Do we have a updated SDK uploaded? Because i see last update date was 26 Oct 2017. Kindly let me know about the update.

Thanks

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AnkitK Moderator
Join Date: 20 Aug 14
Posts: 61
Posted: Thu, 2017-11-30 14:42

Dear Customer,

Please check again. I have a confirmation that the SDK is now updated.

 

Thanks

Ankit

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