Forums - QXDM Device selection -> Phone : Unknown

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QXDM Device selection -> Phone : Unknown
hoyun.yoon
Join Date: 25 Aug 22
Posts: 1
Posted: Thu, 2022-09-01 12:30

Hi. 

I'm trying to connect my device with QXDM5 but when I try to connect using option->communications->  Phone Status for my device shows "Unknown". 

Actually, it was supposed to say like name of device or chipset name.

I tried to uninstall and install sevral times and tried to install Qualcomm USB driver and so on but still have same issue. 

Can anyone help me with this problem? 

Thank you.

 

 

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caizhirong
Join Date: 10 Oct 22
Posts: 1
Posted: Mon, 2022-10-10 00:08

I have the same problem, solved it by uninstalling latest QXDM5 version and installing an earlier version. Before this, I suggest you uninstall all QPM software.

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