Forums - Extremely slow Wifi

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Extremely slow Wifi
dany333
Join Date: 5 Feb 20
Posts: 2
Posted: Wed, 2020-02-05 10:13

Dell Inspiron 17 5000 series. Bought 9/2018. Now on Windows 1909 but problems started after the update to Windows 1809 on 7/1/2020

After installing that build Dell support advised to urgently update Qualcom QCA9377 802.11ac driver to 12.0.0.916.

I am fairly sure that this is when the Wifi problems started (not sure because I am mostly on an online connection) End of November Wifi speed was around 180.Mbps. Now it is down to 17Mbps

I have asked them to return to the older build  of the Qualcom driver to see if that solves the issue but they want me to call their paying helpesk. I have had experience with those guys. Buying a Wifi dongle will cost much less.

I hope I can get some help here.

 

 

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ddeepakk Moderator
Join Date: 27 Jun 17
Posts: 85
Posted: Thu, 2020-02-06 01:27

Hi Dany,

I'm sorry but this forum is only for Linux drivers of QCA9377. Can't help you with Windows driver issues.

Hope you understand.

Thanks.

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dany333
Join Date: 5 Feb 20
Posts: 2
Posted: Thu, 2020-02-06 01:47

Could someone direct me to the Windows section for this Qualcomm problem?

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ddeepakk Moderator
Join Date: 27 Jun 17
Posts: 85
Posted: Thu, 2020-02-06 02:36

Hi Dany,

We don't have a forum-based support for Windows products.

Thanks.

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